DISQUS

danielmiessler.com | grep understanding: This is a Real Help Desk Ticket

  • Zealot · 1 year ago

    It's possible she's used to a mac...

  • tab_da_man · 1 year ago

    Or it's possible that he or she is an idiot. They probably also sent a ticket asking "Why does a little menu pop-up when I use the extra button on my mouse?"

  • Corey · 1 year ago

    I'm kind of curious what the long description says.

  • Anonymous · 1 year ago

    Of course they're used to a mac, how else could a computer user be so dumb.

  • Anonymous · 1 year ago

    Wow that last comment shows about as much intelligence as the actual tech call they are referring to.

  • Anonymous · 1 year ago

    Well, since you can right click with a mac, and since the close button on mac programs turns into an x when you mouse over it, she's probably a moron. Mac users aren't stupid, they're just not masochists.

  • Wo-man · 1 year ago

    Who said it was a woman?

  • John · 1 year ago

    WoW I hadn't realized that people were so stupid (and racist, see the cocksucking coward who wont give a name)and no a mac can't right click only control click you need a right mouse button to right click.

  • Eric · 1 year ago

    I have a 5-button mouse for my mac. I can right click just fine thank you

  • angel · 1 year ago

    OMG 5-button mouse, looks like an obama complex

  • Xsjado · 1 year ago

    I love the macheads getting all defensive about their two button mouse. Welcome to 1975.

  • PinheadX · 1 year ago

    just so you know... there's a thing called Keyboard and Mouse preferences on every Mac. If you open it, you can enable right click on a gasp "one button" Mighty Mouse (and do other cool things, too).


    I know, it's a hard concept to grasp. Every Mac sold in the last three or so years has this mouse. All it takes is three mouse clicks to change it.

  • chiron613 · 1 year ago

    What's with the racial crap? That's just ignorant.


    I'm wondering what the longer description said - it may give some insight into what the person was thinking when s/he filed the ticket.


    But let's face it - everyone came to computers as a newbie. At one time in our lives, everyone here didn't know what the 'X' was for. So this person got confused and filed a ticket. Doesn't make him/her all bad, or even particularly stupid. Just inexperienced.

  • aaa · 1 year ago

    "(and racist, see the cocksucking coward who wont give a name)"
    and this, sir, is in no way homophobic. Idiot.

  • Zed · 1 year ago

    The sad thing to me is that this made it out of the helpdesk and to the technicians.

  • Eric · 1 year ago

    I have same problem. How I fix please help. thank!! please write!!!